Ref NYC-2026-DDF-01

10/13/2026

Website proposal

Daydream Foods
& Tub O' Dough

Phase 1 · Daydream Foods · US launch Phase 2 · Tub O' Dough · AU refresh

Two B2B websites built to turn distributor and stockist interest into enquiries. Designed from your brand, built by people, owned entirely by you.

we found you in a Yo‑Chi, and then we read everything

Prepared forJustin Nikolovski, Founder
Nat Tyquin, Head of Marketing
Prepared byRay D'souza
NYC Web Design Studio
Valid until10/27/2026
Reading timeAbout 12 minutes

00 · A note before the detail

Please read this part

Justin, Nat,

You said something on Instagram that stuck with me. That you had been burnt by developers sending over mockups generated start to finish by a machine, and that you're sceptical about who to trust next.

Let me answer that first, before anything else in here.

Every design and every line of code on your two websites will be made by a person. Our designer sits down with your brand, your photography and your product, and draws. Our developers write the code by hand. Nothing gets spun up from a prompt and then dressed up to look bespoke.

We do use software to make our own work faster. Project notes, meeting summaries, testing scripts, invoicing. It saves us hours a week and it's how a small team can give you studio quality at this price. None of it goes anywhere near your design, your writing or your build. And if you ever want to jump on a Zoom and watch our designer work, say the word and we'll set it up.

Second thing. We did our homework before writing any of this. We read all thirteen pages of your brief. We went through every page of odough.co, including the ones sitting behind odd URLs. We looked up every chain in your stockist line and every distributor on your wholesale page. The next section is what we found, including eleven specific things on your current site that are quietly costing you credibility with buyers. Some you'll already know about. A few you probably won't.

We're a young studio in Brooklyn and I'm not going to pretend otherwise. Here is what that actually means for you. You get the people doing the work, not a salesperson. You pay in stages, and only for work you've already seen. You own every file from week one. And if at any point we're not the right fit, you stop, you keep everything we've made, and you owe nothing further.

We'd be proud to have Daydream Foods as one of our first clients. Nine years of building something that works, and the US launch deserves a site that looks like it means business on day one.

Whatever you decide, thanks for sending the brief. It's one of the clearest we've read.

Ray D'souza

Ray D'souza · NYC Web Design Studio · ray@nycwebdesignstudio.com · 929-633-7217

01 · What we found on odough.co

Checked 10/13/2026

Eleven things a buyer sees that you probably can't see any more.

When you look at your own website every day, it goes invisible. So we went through it the way a frozen yoghurt franchise buyer would, on a phone, in a hurry, deciding whether you're a serious supplier. Here is the list. Every one of them is fixed inside the price in this proposal.

01Your About page lives at a URL called "contact"
odough.co/contact → "About Us"
odough.co/contact-1 → "Wholesale"

At some point the original contact page was turned into the About page, and the real contact page became contact-1. Your single most valuable page, the wholesale enquiry page, now sits at an address no buyer would ever guess and that looks unfinished when you paste it into an email.

How we fix itProper addresses that say what they're: /wholesale, /foodservice, /stockists, /products. Every old address redirected so nothing breaks.

02Your homepage title doesn't contain the words "edible cookie dough"
<title>Home | Tub O' Dough</title>

"Home" is the default label the website builder puts there. It's the single line Google shows in search results, and right now it tells a searcher nothing about what you make, who you supply, or where you are. For a brand describing itself as Australia's leading edible cookie dough supplier, that's a lot of ground given away free.

How we fix itEvery page gets a written title and description built around what buyers actually search for. Wholesale, foodservice, bulk, by city, by product.

03Not one page has a description written for search results
No meta description tag found on the homepage

When a description is missing, Google picks a sentence from the page at random. On your homepage the most likely candidates are "FREE DELIVERY OVER $100" or "SPOON ME RAW". Neither of those is what you want a distributor to read in a search result.

How we fix itA written description for all sixteen pages across the two sites, aimed at the buyer, not the shopper.

04Five of your eight products say "Out of stock", including the flagship
Chocolate Chip · Salted Caramel & White Chocolate · Crunchy Peanut Butter & Dark Chocolate · Hazelnut · Bueno Filled Cookie

A distributor doing their due diligence on you lands here, sees a mostly empty shop, and quietly files you as a brand with supply problems. The products are almost certainly fine. The shop page is just telling a story you didn't intend.

How we fix itOn the new sites, trade availability and retail stock are separated completely, so a paused retail line never implies a paused wholesale line.

05There are no pack sizes anywhere on the site
No weights, tub sizes, case configurations, shelf life, storage or allergen data on any page

This is the big one. A foodservice buyer needs five things before they'll even reply: pack size, case configuration, shelf life, storage, and allergens. None of them are published. So every single enquiry has to start with an email asking for the basics, and a fair number of buyers simply don't send it.

How we fix itA proper foodservice product page per item with all five, plus a downloadable spec sheet, which is the document buyers forward internally.

06Your strongest asset is a line of plain text with typos in it
"YOCHI - BLITZ BAR - ACAI CORNER - BETTYS BURGERS -YOGURBERRY - BOOST (SOON) -"

Being in Yo-Chi and Betty's Burgers is enormous. Yo-Chi passed forty stores last year and is heading for sixty. Betty's Burgers is at seventy four sites and sits under Retail Zoo, the same group as Boost. That list is the most persuasive thing you own, and it's currently an unstyled string of capitals with missing apostrophes and a trailing dash.

How we fix itA proper stockist wall with logos, store counts and links, placed where buyers see it inside four seconds.

07Your wholesale enquiries go to a different company's email address
hello@twentygroup.com.au

There's a good internal reason for this, we're sure. But a buyer who has never met you sees an unexplained third party domain as the only route in, with no phone number and no business address anywhere on the site. For a trade buyer about to put you on a purchase order, that's a small cold spot at exactly the wrong moment.

How we fix itEnquiries routed to justin@daydreamfoods.com as your brief specifies, with a named human, a phone number and an address on the contact page.

08Your wholesale page lists three flavours, your shop lists eight
Wholesale: Famous Choc-Chip, Cookies & Cream, Salted Caramel
Shop: eight different items

A buyer comparing the two pages can't tell what is actually available to trade. Small thing, real friction.

How we fix itOne product database feeds every page, so the trade range and the retail range can never drift apart again.

09Two typos on the two most-read lines you own
Hero: "The Worlds Best Edible Cookie Dough"
Footer, every page: "© 2025 by TUB 0' DOUGH"

The hero is missing the apostrophe in World's. The footer, on every page of the site, spells your brand name with a zero instead of the letter O, and still says 2025. These are tiny. They're also the kind of tiny that a careful buyer notices and files away.

How we fix itA full copy proofread across both sites before launch, and a footer year that updates itself so it's never wrong again.

10Your About page has no main heading, and one empty heading
No H1 on /contact · one heading containing only an invisible character

Headings are how a search engine works out what a page is about, and how a screen reader navigates it. On your About page there's no main heading at all, and one that's completely empty. Nobody reading the page would ever notice. Google and screen readers both do.

How we fix itA clean heading structure on every page, checked for accessibility as part of our quality pass.

11Daydream Foods doesn't exist anywhere on the web yet
The only public record we found describes Daydream Foods as a foodservice supplier for the sweet treat industry, founded 2017, Melbourne, with odough.co listed as its website

Which is exactly why the Daydream site is phase one. Right now, a US distributor searching the parent company finds a single unclaimed directory entry pointing at an Australian consumer cookie dough shop. That's the gap this project closes.

How we fix itA US-facing Daydream Foods site that establishes the parent brand properly, with Tub O' Dough positioned inside the range exactly as your brief describes.

Three more things worth a conversation

Your site says "SINCE 2015", your brief says 2017. No view on which is right, but both are out in public at the moment, so it's worth settling before launch.

There's an Australian dessert business already trading as Daydream Dessert. Different name, same category, same country. We build websites, we're not trademark lawyers, so this isn't advice. Just something your advisor may want to glance at before the US launch gathers pace.

Your current shop still sells to consumers. Your brief says e-commerce isn't required on either site. We agree for Daydream. For Tub O' Dough, we'd rather not switch off revenue that's already running, so we've priced an option to keep a simple shop alive on the Australian site. Your call, and it's not baked into the headline price.

02 · How we read your brief

Correct us if we've it wrong

One company, two brands, two different jobs.

Daydream Foods is the parent and the priority. It's the B2B company a US distributor needs to believe in. It carries the whole range across three categories, it tells the Australian track record as credibility rather than nostalgia, and its only real job is to turn a distributor or a store owner into an enquiry.

Tub O' Dough is the brand people already love. In the US it sits inside the Daydream range as one product line. In Australia it stays standalone, and it needs repositioning from a consumer dough shop into a trade supplier, without throwing away nine years of brand equity or the customers who already buy from it.

They should feel like siblings, not twins. Same quality, same energy, same underlying structure. Different skin. Your brief asked for a shared page framework that can be re-skinned per brand to make phase two faster and cheaper, and that's precisely how we'd build it.

The buyer

Distributors

Adding your range to a catalogue. They need pack sizes, case configurations, margins and a reason their stores will reorder.

The buyer

Store owners

Froyo, acai and ice cream operators choosing toppings. They need serving ideas, menu applications and a sample.

The buyer

Existing stockists

Already selling you. They need product information and the fastest possible route to reorder.

The visitor

Consumers

They tried you in a store and searched the name. They need to find the nearest stockist, and nothing else.

Four different people, one website. The entire structure below exists to get each of them to the right place without making the other three feel lost.

03 · What we'd build

Eight pages per site, sixteen in total

Product is the hero. Video does the talking.

And the wholesale enquiry button is never more than one tap away, on any page, on any screen size.

01

Colour-led and video-first

Your brief asks for motion everywhere, and we agree. Hero video loops, product pours, in-store serving shots, subtle animation as you scroll. Each product owns a colour, so the range reads instantly even at a glance. Every video is compressed and served so it starts fast on a phone on store wifi, which is where most of your traffic will land.

02

Built around the path to enquiry

Four different visitors, four routes, one destination. A distributor lands on the range and ends at a wholesale form. A store owner lands on serving ideas and ends at a sample request. A consumer lands on the stockist map and leaves happy. Nobody has to work out which one they are.

03

Yours to edit, forever

Products, stockists, distributors and page content all live in a simple editor your team updates without calling anyone. No developer, no ticket, no fee. We train you on it over Zoom and leave you a written guide and recordings.

04 · Which platform to build on

What we'd pick, and why

You asked for Squarespace, and you were right to.

Your brief says Squarespace, or something similar that your team can update without a developer. We've priced all three realistic options so you can see the trade-offs rather than take our word for it. Here is the plain English version of what each one actually means for you.

What matters to youSquarespace Our pickShopifyWordPress
How easy is it for Nat to updateEasiest of the three. Click the text, type, hit save. Closest to editing a document.Easy for products, slightly fiddlier for page layout.Very capable once learned, but the most to learn.
Stockist map with search by zip or cityWorks well through a dedicated locator tool we set up and hand over.Same approach, same tool.Strongest option. The map and the data live inside your own site.
Product pages with pack size, shelf life, allergensGood. We build a repeatable product template your team fills in.Very good. Built for product data by nature.Best. Every field is exactly what you want it to be, nothing more.
Spec sheet PDF downloadsYes, uploaded per product.Yes.Yes, and can be auto-generated from the product data later.
Video performance on mobileVery good. Handles compression for you.Very good.Excellent, with the most control, and the most setup.
If you ever want trade ordering onlineWould need rebuilding on another platform.Built for it. The natural home if wholesale ordering is on your two year horizon.Possible, with more work.
Keeping the existing Tub O' Dough shopYes, rebuilt. Simple and clean.Yes, and the strongest shop of the three.Yes, through WooCommerce.
What you pay the platform, not usAround $25 to $36 per site per month, billed by Squarespace. Hosting and security included.From around $39 per site per month, billed by Shopify.Hosting from around $12 to $30 per month. You or we handle updates.
Who should pick thisYou, for both sites. It does everything your brief asks for, your team can run it, and the monthly cost is predictable.Pick this if trade ordering or a serious consumer shop is coming within two years.Pick this if you want maximum control and don't mind a slightly steeper learning curve.

What we'd do if you just asked us straight

Build both on Squarespace. It's what your brief asked for, it's genuinely the easiest for your team to run day to day, and nothing in your requirements needs anything heavier. Your stockist map, your spec sheets, your forms, your video and your tracking all work properly on it.

The one reason to choose Shopify instead is if you can already see yourselves letting trade customers place reorders online within the next couple of years. If that's a real plan rather than a maybe, building there now saves you a migration later. Tell us honestly on the call and we'll tell you honestly which way to go. The price difference between the two is small, and we'd rather you spent it once.

05 · Page by page

The same eight pages on both sites

Sixteen pages. Every one of them has a job.

Taken straight from your brief, with the extras we'd add noted in each row.

01

Homepage

Hook buyers fast and route them

Full width hero video at the top. Brand statement. Range preview split by your three categories. A proper stockist wall with real logos and store counts. Why stock us. Distributor teaser. Instagram carousel. Wholesale enquiry button fixed in the header on every screen size. Added: a market switcher so a US visitor and an Australian visitor land on the right contact routes and the right distributor list.

02

About us

Build trust in a new brand

Founder story, the Australian origins, the mission, quality and production credentials. Added: a short timeline from the first kitchen to the US launch, because a nine year track record is the single best answer to "who are you". Added: a production and food safety strip, which is the first thing a distributor's compliance person looks for.

03

Product range

Show everything, then go deep

All seven products on one page, filterable by your three categories: cookie dough, fruit sauces, nut products. Then a page per product with hero images and video, short description, use suggestions such as drizzle, swirl and layer, pack sizes, storage, shelf life, allergen and dietary icons, and a spec sheet PDF download. Added: related products on every page, and a single downloadable line sheet covering the whole range in one PDF, which is the document distributors forward internally.

04

Stockists

Show where to find us

Interactive map with search by zip or city, and a list view underneath for anyone whose map doesn't load. Filter by brand and by state or region. Added: your team updates it from a simple spreadsheet style list, so adding thirty new Yo-Chi locations takes five minutes and no developer.

05

Wholesale

Convert trade interest

Why stocking you makes a store money. Serving ideas and menu applications. The full distributor list with contact links. The wholesale enquiry form. Added: a distributor router, where a buyer picks their state or country and immediately sees the right distributor with a one click email. Added: a dedicated page for your bespoke flavour development service at 100kg minimum, which is currently a sentence buried on a hidden page and deserves to be sold properly.

06

Contact us

General enquiries

Contact form routed to justin@daydreamfoods.com exactly as the brief specifies, plus email, phone, socials and tap to call on mobile. Added: enquiries tagged by type on arrival, so a distributor enquiry never gets lost behind a consumer asking where to buy.

07

Privacy policy

Linked in the footer

Your supplied copy, properly formatted and linked. Paired with the cookie consent banner covering both US and Australian expectations.

08

Terms of service

Linked in the footer

Your supplied copy, properly formatted and linked.

06 · The part that actually makes enquiries

Without the jargon

Four forms, not one. Because four different people are asking.

Most sites have a single contact form and then wonder why the enquiries are vague. We build four, each asking only what that person can answer, each landing in your inbox already sorted.

The technical bits, without the jargon

  • Google Analytics 4A free dashboard showing how many people visited, which pages they read and which product pages lead to enquiries. We set it up, connect it and show you the three numbers worth looking at.
  • Meta PixelA small piece of code that lets Instagram and Facebook tell you which ads brought a real enquiry, rather than just clicks. Essential before you spend a dollar on social ads for the US launch.
  • Conversion tracking on formsEvery completed enquiry is counted, so you can say "this product page produced eleven wholesale enquiries last month" instead of guessing.
  • 301 redirectsYour old Tub O' Dough addresses are changing. A redirect quietly sends anyone with an old link, and Google, to the right new page. Skip this step and you lose the search rankings you already have. We map every single one before we switch anything on.
  • Cookie consent bannerThe small "we use cookies" bar. We configure one that satisfies both US and Australian expectations, and that doesn't get in the way of your hero video on a phone.
  • WCAG contrast and alt textThe international standard for making a site usable by people with low vision or a screen reader. In practice it means text that's readable on a bright phone screen and a written description behind every image. It also happens to help your search rankings.
  • Newsletter integrationSign-ups flow straight into whichever email platform you use, with trade and consumer kept in separate lists from day one so you never send a wholesale price list to a sixteen year old.
  • Video hosting adviceBig video files are the most common reason a beautiful site feels slow. We compress everything, choose between hosting it on the site or through a video service depending on the clip, and test it on a mid-range phone rather than our own.

Why the stockist map matters more than it looks

Your brief puts it under functional requirements, almost as a utility. We think it's one of the two most important things on the site.

For a consumer who tried the pistachio cream at a Yo-Chi and searched the name, the map is the entire reason they came. They find their nearest store, they go back, that store reorders. The map quietly sells product for you.

For a buyer, the map is proof. Forty two pins across five states says more about whether your product sells than any paragraph you could write.

So we build it to be seen, not buried: a real search by zip or city, filters by brand and region, a list underneath for anyone on a bad connection, and a simple list your team updates in minutes. On the US site it starts honest and small, and grows pin by pin as the launch lands. That growth is itself a sales story, and we'll show you how to use it.

07 · Beyond the brief

Included, not extra

Eight things you didn't ask for, that we think you need.

These came out of reading your brief next to your current site and your market. None of them cost extra. If you disagree with any of them, we drop them, no argument.

01

The one page line sheet

A single PDF of the whole range with pack sizes, case configurations, allergens and your contact details, downloadable from the product page. This is the document a distributor forwards to their buying team, and the reason a lot of enquiries turn into orders. Almost no small food brand has one ready.

02

The trade show page

A single clean page you can put behind a QR code on a stand, a sample tub or a business card. Someone scans it at a US expo and lands on the range, the spec sheets and a sample request, instead of your homepage. Yours to reuse at every show.

03

The stockist toolkit

A download area for stores that already carry you: shelf talkers, social tiles, product photography, serving ideas. Stockists who can market your product sell more of it and reorder faster. Nobody gives their stockists this, and it costs you almost nothing.

04

Menu application gallery

Your brief asks for serving ideas on the wholesale page. We'd make it a filterable gallery: by product, by store type, by application such as drizzle, swirl, layer or topping. A froyo operator sees exactly how the passionfruit velvet earns its place on their menu.

05

Market routing for AU, US and UK

One site structure, three audiences. A visitor is pointed to the right distributor list, the right contact route and the right stockist data for wherever they are. Built so a UK section can switch on later without a rebuild.

06

Spec sheet QR codes

Every product gets a QR code you can print on packaging, a sell sheet or a sample label. It opens that product's spec sheet directly. A chef or buyer holding your tub gets the allergen and shelf life data in two seconds without finding your website first.

07

Product data in one place

One master list feeds every page on both sites. Change a pack size once and it updates on the product page, the line sheet and the spec sheet. This is the thing that stops the two sites drifting apart in a year, which is exactly what happened between your current shop and your wholesale page.

08

A monthly one page report

For the first ninety days after launch, a single page from us each month: visitors, enquiries, which products are driving them, and what we'd change next. Written in English, not analytics speak. No charge, and no obligation to continue.

08 · How we work

Nothing moves forward without your sign-off

Six stages, and you approve every one before we spend an hour on the next.

This is the part that answers the scepticism. You're never waiting in the dark, and you never pay for a stage you haven't already seen and approved.

Stage 01

Kickoff and sitemap

A call with you and Nat, then a written sitemap and a content template telling you exactly what copy, photography and video we need for each page, with deadlines. Gate: you approve the sitemap.

Stage 02

Wireframes

Grey box layouts of every page, no colour or imagery, so you're judging structure and order rather than being distracted by the pretty. This is where most problems get caught, cheaply. Gate: you approve the wireframes.

Stage 03

Creative routes

Two visual directions for Daydream Foods, built from your existing brand identity, shown on the real homepage and a real product page, on desktop and mobile. You pick one, or you ask for a third. Gate: you pick a route.

Stage 04

Full design

Every page, desktop and mobile, with your real photography and video in place. Revised until you're happy. Gate: you sign off the full design.

Stage 05

Build and QA

We build it on a private link you can open any time. Then our quality pass: every form submitted, every link clicked, tested on iPhone, Android, iPad and desktop, across Chrome, Safari, Firefox and Edge. Gate: you approve the staging site.

Stage 06

Launch and training

Domain connected, redirects live, tracking confirmed, search engines notified. Then a recorded Zoom training session and a written editing guide for your team. Gate: you confirm launch.

What a gate actually means

It means we stop and wait. We don't start the next stage, and we don't invoice for the next stage, until you've said yes in writing to the current one. If at any gate you decide we're not right for this, you can stop there. You keep every file produced to that point, you owe nothing further, and we'll hand over cleanly to whoever comes next. We'd rather that than have you feel trapped halfway through.

09 · Timeline

If we start the week of 10/20/2026

Daydream Foods live in two to three weeks. Tub O' Dough two weeks after.

Your brief left the dates to us. These are real and we hold to them. There's one condition at the bottom of this section.

Week 1 · 10/20/2026

Kickoff, sitemap and wireframes

Kickoff call, content template issued, sitemap and wireframes delivered for both brands. We build the shared framework here, which is what makes phase two fast.

Gate: sitemap and wireframes approved
Week 2 · 10/27/2026

Creative routes and full design, Daydream Foods

Two visual directions, you choose one, then full desktop and mobile designs for all eight pages. Revisions run through this week.

Gate: design signed off
Week 3 · 11/03/2026

Build, QA and launch, Daydream Foods

Build on a private link, product data and spec sheets loaded, forms tested, tracking connected, accessibility and speed pass, then launch. Training session recorded the same week.

Daydream Foods live, around 11/07/2026
Week 4 · 11/10/2026

Design, Tub O' Dough

The shared framework re-skinned in the Tub O' Dough identity, repositioned for trade, with the Australian distributor structure and the existing shop decision applied.

Gate: design signed off
Week 5 · 11/17/2026

Build, redirects and launch, Tub O' Dough

Build, full content migration, every old address mapped to a new one, QA, then launch. We watch the search console daily for the first week to confirm nothing dropped.

Tub O' Dough live, around 11/21/2026
Through 12/21/2026

Thirty days of support, per site

Monitoring, fixes, small changes and your questions answered, for thirty days after each site goes live. Detail in section twelve.

One condition

These dates assume two things from your side: feedback within three working days at each gate, and your copy, photography and video arriving on the dates in the content template. If either slips, we tell you in writing the same week and show you the new date. We'll never quietly let a deadline drift and surprise you with it later.

If you'd rather have both at once

We can run both sites in parallel instead of in sequence and have them live together in around three weeks. It's the same price. It needs more from you in a shorter window, because both sets of content and both approvals land at the same time. Your brief says Daydream first, so that's what we've planned. Say the word and we'll switch.

10 · Investment

All figures USD · one time · no monthly fees to us, ever

Pick your platform, then pick your package.

Your brief asked us to quote each site separately, so we've. The same work, priced on each of the three platforms, so you can see exactly what the platform choice costs you rather than taking our recommendation on faith.

Step one · choose a platform

Step two · choose a package

Step three · pay as the work is delivered

Every milestone is tied to something you've already seen and approved. You're never paying ahead of the work. Invoices are due within seven days, by bank transfer or card, and nothing is invoiced until the gate before it has been signed off.

Optional

Keep the Tub O' Dough shop

Rebuild the existing consumer shop on the new Australian site so your B2C revenue keeps running. Products, checkout, gift cards and discount codes carried across. Add $349.

Optional

Product photography direction

Your brief says you supply photography. If there are gaps, we'll art direct a shoot remotely: shot list, reference board, and briefing your photographer so every image fits the layouts we've designed. Add $299.

Optional

Care plan, after the free thirty days

Updates, backups, monitoring, two hours of changes a month and a quarterly review. Month to month, cancel any time with thirty days notice. $149 per month for both sites. Not required, and never automatic.

Platform subscriptions, domain renewals and any third party locator tool are billed to you directly by those companies, not by us, so you keep the accounts in your name. We'll tell you the exact monthly figure before you commit to anything.

11 · Our promises to you

In writing, in the agreement

The five things you're actually worried about.

Unlimited revisions, and what that honestly means

Within the eight pages and the scope in this document, you get as many rounds as it takes. We don't count them and we don't charge for them. We'll keep going until you look at it and feel proud of it.

The only thing that's not a revision is a new request. A ninth page, a second language, an online store that wasn't in the plan. Those are new work, and we quote them separately in writing before touching anything, so your price in this document never moves on its own. That's the only catch, and we'd rather you heard it from us now than found it later.

You own one hundred per cent of everything

Design files, source code, images we optimise, the lot. Every account is created in your name from week one: the platform, the domain, the analytics, the locator tool, the email. Not ours with you added. Yours, with us added, and removable in one click.

On final payment we hand over a written handover document with every login, every file and every decision recorded. If you ever move to another agency, they'll thank us.

No monthly fees to us, now or later

This is a one time project price. There's no retainer buried in it, no hosting markup, no licence that quietly renews. You pay Squarespace or Shopify or your host directly, in your own account, at their published price.

The optional care plan exists only if you want it after the free thirty days, it's month to month, and we won't chase you about it.

Real people, start to finish

Your design is drawn by our designer. Your code is written by our developers. Nothing on your site is generated by a machine and passed off as bespoke, and we won't use your brand to train anything.

We do use software to speed up our own admin, notes and testing. That's how we keep the price where it is. It never touches your design, your writing or your build. Ask to watch us work at any point and the answer is yes.

You can walk away at any gate, and you keep everything

This is the promise that matters most, given what you've already been through. At the end of any of the six stages, if you're not happy, you say so and we stop. You pay for the work completed up to that point and nothing more. You keep every file, every design and every line of code produced so far, with no penalty, no notice period and no argument.

We're not going to hold your project hostage to get paid. If we're not earning the next stage, we should not get it.

12 · Thirty days after launch

Included, per site, at no cost

Launch day is the start of our job, not the end of it.

Every site gets thirty days of real support from the day it goes live. Not a mailbox. Us.

What is covered

  • Any bug, fixed free, no time limit on the clockIf something we built doesn't work, it's not a support request. It's our mistake and we fix it, inside or outside the thirty days.
  • Up to four hours of content changes per siteNew product, new stockists, swapped photography, reworded paragraph. You ask, we do it, usually same day.
  • Daily monitoring for the first week, then weeklyUptime, speed, form delivery and search console. We check that every enquiry is actually arriving in your inbox, because the one thing worse than no enquiries is enquiries silently failing.
  • Redirect watchFor Tub O' Dough especially. We watch for broken links and ranking drops daily for the first week and fix anything that appears.
  • Unlimited questions, answered within one business dayBy email, or on a call if it's easier. "How do I add a stockist" is a perfectly good question and we're happy to answer it twice.
  • A written report at day thirtyWhat happened, what the numbers say, what we'd change next, and anything we got wrong. One page, in English.

Training, so you never need us

Your brief asks for a short editing guide or walkthrough. We'd rather overdo this part, because a site your team can't update becomes a site nobody updates.

  • A live Zoom session, recorded and sent to youNinety minutes, whoever on your team wants to join, on whichever platform you choose. We walk through adding a product, adding a stockist, editing a page, swapping a video and checking your enquiries.
  • A written manual, specific to your siteNot the platform's generic help pages. Screenshots of your site, your product template, your stockist list, step by step. Written so a new starter can follow it on day one.
  • Short video clips for the five things you'll do mostTwo minutes each, so nobody has to scrub through a ninety minute recording to remember how to add a stockist.
  • A second session six weeks later, freeOnce you've actually used it and have real questions. Most training is given too early to stick, so we give you a second one when it will.

13 · Terms

Plain English, no small print

What you are buyingDesign, build, launch and handover of the websites described in this document, on the platform and package you select, for the one time price shown. Everything listed in sections five, six, seven and twelve is included in that price.
PaymentBy milestone, as set out in section ten. Each invoice is issued only after you have approved the gate before it and is due within seven days. Bank transfer or card. No payment is taken before the agreement is signed.
What a fixed price meansThe number does not change for anything inside the scope of this document, however long it takes us. If you request something outside it, we quote that separately in writing and you decide before any work begins.
RevisionsUnlimited within the agreed scope, as described in section eleven. New scope is new work and is always quoted first.
OwnershipOn final payment, full ownership of all design files, source code and optimised assets transfers to Daydream Foods. All platform, domain, analytics and third party accounts are created in your name from the start, so there is nothing to transfer and nothing we can withhold.
What you supplyCopy for all pages including the legal ones, photography and video, brand assets, product data and spec sheet content, and the stockist and distributor lists, on the dates in the content template. We advise on length and structure, optimise everything for web, and flag gaps early.
TimelineAs set out in section nine, assuming feedback within three working days at each gate and content delivered on the agreed dates. If anything slips on either side, we confirm the revised date in writing in the same week.
Stopping the projectEither of us can stop in writing at the end of any stage. You pay for work completed to that point, you keep every file produced, and nothing further is owed. No penalty and no notice period.
Third party costsPlatform subscriptions, domain registration and renewal, and any third party locator or email tool are paid by you directly to those providers in your own accounts. We never mark these up and never bill them through us.
Our use of the workWe would love to show the finished sites in our portfolio once they are live. If you would rather we did not, say so and we will not. It changes nothing about the price or the service.
ConfidentialityYour brief, your product data, your commercial information and anything else you share stays between us. We are happy to sign your own non-disclosure agreement instead of relying on this line.
ValidityThe prices in this document hold until 10/27/2026. After that we will re-quote, because our schedule and third party prices both move. There is no other reason for the date.
The legal bitThis document is a proposal, not a contract. If you accept, we will send a short plain English agreement covering the points above for both sides to sign before any work or payment begins.

14 · Accept this proposal

Valid until 10/27/2026

Say yes and we hold the 10/20/2026 start.

Choose a platform and a package above, then press accept. We'll send the agreement and the first invoice the same day, and block the start date in our calendar for seven days while you read them. We'd love a F2F, and we'll as soon as we can get everyone in one place. In the meantime a Zoom walkthrough is the better first step, and we'd rather do that than have you read twenty pages on your own.

Your selection Choose a platform and package above.
·

Choose an option first

This opens an email to Ray with your choice filled in. Nothing is binding until the agreement is signed by both sides.

Ask a question instead
Accepted for Daydream Foods

Signature · Name · Title · Date

For NYC Web Design Studio

Ray D'souza · NYC Web Design Studio · 13th Oct, 2026